Key takeaways
- A ranking position counts results. It doesn’t tell you what else is on the page, and that decides how visible position 1 really is.
- SERP features tracking records the extra blocks on each results page: 18 types, from ads and the local pack to People also ask and AI Overviews.
- Some features push your listing down the screen, some make your listing bigger, and some are a second way onto the page.
- In our public sample, People also ask appeared on 395 of 400 results pages, and one keyword’s mobile page showed sitelinks and thumbnails that its desktop page didn’t.
- Read features keyword by keyword and compare them between checks: a new block above you can explain fewer clicks at an unchanged position.
SERP features tracking records what else Google shows on the results page for each of your keywords: ads, maps, image and video blocks, questions, AI answers. A position number can’t tell you any of that. Ranking first on a page of plain links and ranking first under ads, an AI Overview and a block of questions can both be summed up as “position 1”, but searchers meet them in very different places on the screen. A SERP rank checker that records the features next to every position shows you the difference.
Our pay-per-check rank reports record which of 18 SERP feature types appear next to every keyword position, on every Google engine checked. This guide explains each of the 18 in plain English, what it does to the value of a ranking, and how to read the feature column in a real report.
Why position 1 doesn’t mean the same thing on every page
Google’s visual elements gallery shows the building blocks of a results page: text results with their title links, snippets and sitelinks, image results, video results, and exploration features such as the related questions group better known as People also ask. The same page notes that how results look varies by device, country and search language, and that no single result shows every possible element.
Even Google’s own position count treats them differently. Search Console’s help on impressions, position and clicks says ads do not occupy a search position, while a carousel or an AI Overview occupies a single position. In Search Console terms, then, position 1 can sit underneath paid results.
That is why a rank report needs a feature column. Without it, a steady top position and a falling number of clicks look like a contradiction. With it, you can see that a new block arrived above you.
A position tells you your place in the list. SERP features tell you how far down the screen that list starts.
The 18 SERP features a rank report records
Here is the full list our reports use, with the short code from the keyword table in brackets.
| Feature (code) | What it is | What it changes |
|---|---|---|
| Featured snippet (FS) | An extract from one page shown before its title and link | A prominent box: a win if it’s yours, a push down if it sits above you |
| Local pack (LP) | A map with a short list of local businesses | Takes a large block on searches with local intent |
| Images (IMG) | A row of image results | Pushes listings down; a way in if your images fit the search |
| News (NEWS) | A block of recent articles | Appears on fresh topics; mainly a route for publishers |
| Videos (VID) | A block of video results | Pushes listings down; a way in if you publish video |
| Videos (not universal) (VIDR) | A video shown as an individual result, not inside a video block | Competes for a place in the normal list |
| Sitelinks (SL) | Extra links to other pages of the same site under one result | Makes that result much bigger |
| Thumbnail (THUMB) | A small image next to a text result | Makes a result easier to spot |
| Reviews (REV) | Review stars or a rating shown with a result | Makes a result stand out |
| Tweet box (TW) | Posts from X (formerly Twitter) shown as a block | Takes space on topical and account searches |
| Knowledge panel (KP) | A box of facts about an organisation, person, place or thing | Answers basic questions on the page |
| People also ask (PAA) | Related questions that expand to show an answer and a link | Pushes listings down, but each answer is a way in |
| Answers (ANS) | A direct answer on the page, such as a quick fact | Simple questions may need no click |
| Ads top (ADS↑) | Paid results above the organic results | Organic position 1 starts lower on the screen |
| Ads bottom (ADS↓) | Paid results below the organic results | Competes for attention at the end of the page |
| Shopping (SHOP) | Product listings with images and prices | Competes on commercial searches |
| AI Overview (rank) (AIO) | Google’s AI-generated summary, shown with links | Takes space at the top of the page; the report’s AI Overview column shows whether it cited or mentioned your site |
| AI Overview (mentions) (AIOM) | The second AI Overview code in the report’s legend | Read it with the AI Overview column, which shows “Cited #2 of 7”, “Mentioned” or a dash |
Features that push your listing down the screen
Ads at the top, shopping listings, the local pack, image, video and news blocks, People also ask and AI Overviews all take space on the page. When they appear above the organic results, every organic listing starts lower, including yours.
For these keywords, a top 3 position is likely to be worth less than the same position on a plain page, and to bring fewer clicks than the number suggests. I won’t put a percentage on it: the effect depends on the query, the device and what the blocks contain. What you can do is flag these keywords so nobody promises a client the traffic of a “clean” position 1.
AI Overviews deserve their own reading, because being cited inside one changes the picture. Our guide to AI Overview tracking explains how to read “Cited #2 of 7” and “Mentioned”.
Features that make your listing bigger
Sitelinks, review stars, thumbnails and video results make a single listing take more room or stand out from the results around it. Google’s gallery describes sitelinks as a group of two or more links from the same domain under one result, and says rich results and rich attributes such as review stars are typically powered by structured data that you provide.
You can’t switch these on yourself, but you can make your pages eligible: clear site structure for sitelinks, valid structured data for review stars and other rich attributes, and a relevant image on the page for thumbnails.
Features that give you a second way onto the page
A featured snippet, an answer inside People also ask, an image or video result, or a citation in an AI Overview can each put your site on the page a second time, or for the first time if your organic listing is low.
Google’s guide to featured snippets says its systems decide whether a page would make a good featured snippet, that you can’t mark up a page to become one, and that featured snippets can also appear inside a related questions group. In practice, the best candidates are keywords where you already rank on page one and the results page carries a featured snippet or People also ask.
How the report flags SERP features for each keyword
In the keyword table, each row lists the features found on that keyword’s results page as short codes, read from the same page as the position. Figure 3 shows five rows from the google.co.uk mobile section of our public sample report:
- “adr vs revpar”: images, a video result, sitelinks, reviews, People also ask and an AI Overview, all on one page (marker 1).
- “hotel pms system”: seven features, including thumbnails and both AI Overview codes (marker 2).
- “hotel point of sale systems”: sitelinks and thumbnails on mobile (marker 3). On google.co.uk desktop the same keyword showed only individual video results (VIDR), reviews and People also ask.
- Features are recorded even when you don’t rank. “hotel pms system” is not in the top 30 on this engine, but its feature list still tells you what the page looks like (marker 4).
Across all 400 keyword rows in the sample, People also ask appeared on 395. For that keyword list, almost every results page carries a block of questions, which makes the answers in it a realistic target.
How to use SERP features tracking
Five ways to use the feature column
- Flag keywords with ads, a local pack or an AI Overview on the page, and read their positions with that in mind.
- Shortlist page-one keywords with a featured snippet or People also ask: those are second chances to appear.
- Compare desktop and mobile rows for the same keyword: the features can differ.
- Compare features between checks. A new block above you can explain lower clicks at an unchanged position.
- Check your structured data where competing pages show review stars or other rich attributes.
If you’d rather have someone read the report and turn it into actions every month, our SEO rank tracking service does that. If you want the data for your own keyword list, you can order a rank report with SERP features included: all 18 types are recorded for every keyword and engine, with a legend, as part of every check. For a walk through the rest of the report, see how to read a rank tracking report.
FAQ
What are SERP features?
SERP features are everything on a Google results page that isn’t a plain organic listing: ads, maps, image and video blocks, featured snippets, People also ask, knowledge panels, AI Overviews and more. They change how much attention each organic result gets, so they change what a ranking is worth.
How many types of SERP features are there?
There is no single official list. Google’s visual elements gallery describes the building blocks of a results page, and different tools group features in different ways. Our reports record 18 types, listed in the table above, with a legend in every report.
Can I make my site appear in a SERP feature?
Not directly, but you can make your pages eligible. Rich attributes such as review stars are typically powered by structured data. Featured snippets are chosen by Google’s systems and can’t be marked up, so the best preparation is a clear, direct answer on a page that already ranks well.
Does SERP features tracking cost extra in a Rank Check Report?
No. Every report records the 18 feature types for every keyword on every engine checked, together with the AI Overview column showing whether Google’s AI Overview cited or mentioned your site.
See which SERP features sit around each of your rankings, on four Google engines, desktop and mobile, in one report.
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