Key takeaways
- The best dental SEO is built for one practice: its own treatment pages, its own dentists, its own neighbourhood. A template shop sells the same pages to many practices.
- Google’s spam policies name “Creating substantially similar pages” and generating “many pages without adding value for users” as problems. A shared template design is fine; shared text is the risk.
- Your practice should be an owner of its Google Business Profile. Google says owners can “add or remove users, manage profile info, and even delete the profile”, while managers “can’t add or remove users or remove the profile”.
- Google counts calls as “The number of times a customer clicked on the call button on your Business Profile”. That is not the same as a new patient, so good reporting goes further.
- Read the contract for exit terms: who keeps the website, the domain, the content and the phone numbers if you leave.
Most dental practices are offered SEO by companies that work only with dentists. Some of them do excellent, practice-specific work. Others sell the same website template, the same treatment pages and the same monthly report to many practices, and change only the name and the town. Telling them apart before you sign is the whole job, and it decides whether you get the best dental SEO for your money or a copy of someone else’s.
I have worked in SEO and digital marketing for more than 16 years, and I work with clients remotely from Bucharest. I won’t name or rank any dental marketing company. What follows is how I would judge one, including the questions I expect practices to ask me.
For the work itself, see our guides to SEO for dentists, which covers the website side, and local SEO for dentists, which covers the map pack. This article is about choosing who does that work.
What the best dental SEO looks like in practice
“Best” should mean more new patients for the treatments you want to grow, from people who can reach your practice. Rankings help, but only if the pages that rank persuade a patient to call or book. Here is how a good dental SEO company and a template shop usually differ:
| Area | Good dental SEO company | Template shop |
|---|---|---|
| Treatment pages | Written around your dentists, your equipment and your patients’ questions | The same text on every client site, with your name swapped in |
| Location pages | Only for places you really serve, each with real local detail | Dozens of near-identical town pages |
| Website ownership | Your domain, your hosting account, a site you can move | A site on their platform you can’t take with you |
| Business Profile | Your practice is an owner; the company is a manager | The company owns it |
| Reporting | Calls, bookings and new patients, with honest gaps | Rankings and a traffic chart |
| Contract | Clear notice period and exit terms | Long lock-in, unclear ownership |
None of this is unique to dentistry. But dental marketing has many companies that serve only one industry, and specialising makes it tempting to reuse everything.
The template problem: the same pages on many practice sites
A shared design is not the issue. Many good websites start from a template. The issue is shared words: when the text on your “dental implants” page appears, almost word for word, on many other practices’ sites.
Google’s spam policies describe two patterns that template content can drift into. Scaled content abuse “is when many pages are generated for the primary purpose of manipulating search rankings”, with examples such as generating “many pages without adding value for users”. Doorway abuse “is when sites or pages are created to rank for specific, similar search queries”, with examples including “Creating substantially similar pages that are closer to search results than a clearly defined, browseable hierarchy”. Twenty town pages that differ only in the town name are close to that line.
Even when text isn’t spam, copied pages offer nothing new. Google’s guide to helpful, reliable, people-first content asks: “Does the content provide original information, reporting, research, or analysis?” and warns against “mainly summarizing what others have to say without adding much value”.
A two-minute test you can do yourself
Copy one distinctive sentence from a treatment page the company wrote for another client (or from their sample site). Search for it in Google inside quotation marks. If it appears on many other dental websites, expect your pages to be the same.
What unique dental content looks like: the dentist who places implants and how they explain the process, the sedation options your practice actually offers, the insurance plans you accept, photos of your own rooms, and answers to the questions your front desk hears every week.
Who owns the website, the domain and the Business Profile
This is where the most expensive mistakes happen, because they only show up when you try to leave. Ask, in writing, who owns each of these:
- The domain name. It should be registered to the practice, in an account the practice controls.
- The website. If it runs on the company’s own platform, ask whether you can export it, and in what form. “We’ll give you the content” is not the same as a working site.
- The content. Who owns the text, photos and videos made for you once the contract ends?
- The Google Business Profile. Your practice should hold ownership.
Google’s help page on Business Profile owners and managers explains why the role matters. “A Business Profile can have multiple owners but only one primary owner.” An owner can “add or remove users, manage profile info, and even delete the profile”. Managers “have mostly the same access to the profile as owners”, but “they can’t add or remove users or remove the profile”. And “Only owners can remove other owners and managers.” So the practice should be the primary owner, and the SEO company a manager.
One more ownership detail: Google’s page on hiring an SEO says “You should never have to link to an SEO.” A footer link to the marketing company on every page of your site is something to ask about, and to be able to remove.
Reporting on new-patient calls, not just rankings
For many practices, the phone is still one of the main ways new patients get in touch. So a report that stops at rankings and traffic leaves out the part you care about.
Google’s guide to Business Profile performance defines calls as “The number of times a customer clicked on the call button on your Business Profile.” That is a click, not a connected call, and not a booked patient. Google also notes that “Performance data includes views, searches, and actions from both organic search results and Google Ads”, so if you run ads, those calls are mixed in.
A useful monthly report for a dental practice shows:
- Calls and website clicks from the Business Profile, labelled for what they are.
- Calls and booking requests from the website, separated from existing patients where possible.
- New patients booked, from your practice management system or the front desk, by source where you record it.
- Treatments asked for, because ten implant enquiries are worth more than ten check-up calls.
- What was done this month and what comes next, in plain words.
In audits I often find practices where nobody asks new patients how they found the practice, so the SEO company can only report clicks. A simple question at booking, recorded every time, makes every report more honest.
Contract terms that separate a partner from a template shop
A good company is comfortable with a contract you can leave. This article is not legal advice; have your own lawyer read any agreement before you sign. These are the terms I would check first:
Before you sign with a dental SEO company
- Minimum term and notice period, in months, written clearly.
- What happens on exit: transfer of the website, domain, content and Business Profile access, and how long it takes.
- Whether any tracking phone numbers belong to the practice or to the company.
- Set-up fees and what they buy.
- What is delivered each month, by name, not “ongoing optimisation”.
- Whether the company works with other practices in your area, and how it handles that.
- No guaranteed rankings. Google’s own page says “No one can guarantee a #1 ranking on Google.”
If you are comparing several offers, our guide to comparing SEO quotes line by line shows how to put them side by side, and our article on guaranteed SEO ranking explains why a promise of first place is a reason to keep looking.
Questions to ask the best SEO company for dentists you are considering
Seven questions, and the answers that should reassure you:
- Can I see three client sites and compare their treatment pages? The pages should read differently.
- Who writes the content, and does a dentist at my practice review it? It should be reviewed by your dentists.
- Who will own the domain, website and Business Profile? The practice, in every case.
- How many location pages do you plan, and why? Only for places you really serve.
- What will your report show about new patients? More than rankings and clicks.
- What happens if I leave after a year? A clear, written handover.
- Will you share every change you make to my site? Google suggests asking exactly this.
FAQ
How do I find the best SEO company for dentists?
Compare companies on evidence, not claims: client sites with different text, a reporting sample that reaches new patients, clear ownership and a fair contract. A free first call should give you straight answers to all of these.
Is a dental website template bad for SEO?
A template design is fine. Copied text across many practices is the problem, because it offers nothing original and can drift towards what Google’s spam policies call substantially similar pages.
Who should own my dental practice’s Google Business Profile?
The practice. Make the practice the primary owner and give the SEO company manager access, which Google says cannot add or remove users or remove the profile.
What should a dental SEO report include?
Business Profile calls and website clicks, website calls and booking requests, new patients booked by source where you record it, the treatments asked for, and the work done.
If you want a second opinion on a dental SEO proposal or on who owns your website and profile today, tell me what you have and I'll suggest what to check first.
Eugen Platon · SEO consultant with 16+ years in SEO and digital marketing · free 10-minute first call